Privacy Policy
Effective Date: July 16, 2017
Welcome to New Vending Solutions (“we,” “our,” or “us”). We operate the digital portal coffeewale.in. We respect your privacy and are committed to protecting the personal data of our corporate clients, partners, website visitors, and users.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our rental or purchasing services, or interact with our sales and customer support teams. [10]
1. Information We Collect
We collect information that identifies, relates to, or could reasonably be linked to your corporate entity or you as an individual. [10]
- Corporate & Business Information: Company name, corporate address, Tax Identification Number/GSTIN, business registration details, and average office beverage consumption requirements.
- Contact Information: Full name, corporate email address, phone number, and designation of your point of contact or pantry manager.
- Transaction & Financial Data: Bank account details, corporate billing information, payment history, and selected vending machine sales or rental contract terms. [1]
- Technical & Usage Data: IP addresses, browser type, device details, operating system, and information on how you interact with coffeewale.in. [1]
2. How We Use Your Information
We process your information to deliver high-quality B2B services and maintain a reliable corporate relationship. Specifically, we use your data to: [1]
- Set up, install, and manage your office vending hardware and beverage infrastructure.
- Coordinate doorstep delivery of premium premixes (TATA, Nescafe, Chai Point, etc.).
- Dispatch certified technicians for maintenance, sanitization routines, and technical support.
- Process invoices, monthly rental billing, and secure financial transactions.
- Communicate operational updates, contract renewals, or new beverage offerings.
- Secure and optimize our digital portal, coffeewale.in.
3. Sharing and Disclosure of Information
We do not sell, rent, or trade your business or personal data. We only share your data with trusted entities under strict confidentiality agreements: [1, 2]
- Brand & Hardware Partners: If necessary to fulfill warranty setups or specialized brand-specific maintenance (e.g., Atlantis hardware servicing).
- Delivery & Logistics Providers: Our dedicated fleet and third-party delivery partners to ensure timely premix distribution across Delhi NCR.
- Payment Processors: Secure financial institutions that manage corporate billing and transactions.
- Legal Requirements: When required by Indian law, government regulation, or court order to protect our legal rights or ensure public safety. [1]
4. Data Security
We implement robust administrative, technical, and physical security measures to safeguard your corporate information against unauthorized access, loss, alteration, or disclosure. However, please note that no electronic transmission or digital storage method is 100% secure. [1, 2, 3]
5. Cookies and Tracking Technologies
Our website coffeewale.in uses cookies to enhance your browsing experience, remember your preferences, and analyze web traffic patterns. You can manage your cookie preferences through your individual browser settings at any time. [1]
6. Your Rights
As a business partner or user, you have the right to:
- Access the personal or corporate contact data we hold about you.
- Request corrections to inaccurate or outdated contact and billing profiles.
- Opt out of marketing communications or newsletter updates.
- Request deletion of your data, subject to active contractual or legal retention requirements. [1, 2, 3, 4]
7. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our operational services or compliance with new legal mandates. We will notify you of significant changes by updating the “Effective Date” at the top of this page.
8. Contact Our Grievance Officer
If you have any questions, concerns, or requests regarding this Privacy Policy or how your data is managed, please contact us:
- Company Name: New Vending Solutions
- Digital Portal: coffeewale.in
- Headquarters: Noida, Uttar Pradesh, India
- Email: [Insert your corporate email, info@coffeewale.in